General

Who is ELAK Essential For?
  1. Those managing chronic conditions like pre-Diabetes, Diabetes, Hypertension, High Cholesterol, Heart Attack, Stroke, Heart Diseases, Thyroid problems, Irritable Bowel Syndrome (IBS), Asthma and others
  2. Individuals facing the challenges of caring for their parents while managing their own families.
  3. Parents, including moms and dads who are balancing the demands of work and family responsibilities.
  4. Individuals navigating the balance of family duties, attending appointments with their loved ones, and succeeding in their careers to provide for their loved ones.

ELAK bridges the gap between you and an impacted healthcare system. It is YOUR comforting journey back to personalized healthcare, right in the comfort of your home. Our team of licensed clinicians is committed to providing holistic care, specializing in chronic conditions, medications, and disease management. Enjoy unlimited texting with your dedicated clinician, accessible within your own environment and at your convenience, eliminating stress and anxiety from health concerns. But that’s not all – we go the extra mile by attending your doctor’s appointments, offering pre and post-visit support, and even being there for you in hospitals or ERs. With ELAK, the care you need is just a text away – we’re the doctors right at your fingertips!

When patients face long-term diseases, our goal is to reduce the effects of the disease so that you still live your best lives. By understanding each patient as a whole, this service is designed to prevent, address, and monitor symptoms and disease progression to have you enjoy an elaborate life after knowledge. We take the guesswork out by scheduling routine check-ups, coordinating and adjusting treatment, ordering and/or interpreting lab results, and educating in simple terms to empower you and your loved ones. This hassle-free, customized approach provides consistent care yet still gives you the knowledge and tools to take back control of your life. Examples of Chronic Conditions include – Heart Diseases, Diabetes, High Blood Pressure, Thyroid Diseases, Asthma, Irritable Bowel Syndrome and more.

Patients often face unique and tough challenges. Unlike an infection where treatment may be a week of inexpensive antibiotics, chronic conditions with or without acute health problems, may force patients to balance ongoing health and non-health related costs, compromise on other medications, and balance repetitive treatment into their lives. This service not only considers our extensive knowledge of medications, but also combines that with our understanding of you, your lifestyle, and your goals. We work with you and your physician to build a plan that addresses these needs, costs, compliance, with minimal interruption into your life. With this information, we feel that you are better informed with the most effective and cost considerable therapy options and have better treatment outcomes.

When picking up a prescription, you’ll often notice the thick documentation attached to it. Reading through the small text almost requires a medical dictionary, a magnifying glass, and a lot of patience. This service is your ticket to skip the line and learn about your medications at the comfort of your home and your own time convenience in more than the traditional 30 second consultation. It is like having a pharmacist on speed-dial, ready to explain the benefits and side effects of the medications that your treatment may require. Patients who have a full understanding of a particular medication, have higher success rates of completing treatment.

Our health and wellbeing aren’t just based on our family health history; it includes current factors such as lifestyle, mindset, and environment. The foods that we eat – did we eat pizza or fruit for lunch; the activities in our day – did we take the stairs or elevator; The daily stress we face – did we get enough rest and sleep; the choices we make are all important contributors. Understanding what these factors can possibly lead to, as well as finding alternatives, helps promote a healthier life. Our coaching provides you with the knowledge to identify these behaviors in your daily life, provides accountability for simple change and insight and/or approaches of daily organizational techniques to fit your health needs. It is designed with you and your loved ones in mind to help prevent disease as well as manage chronic conditions.

Preventative medicine focuses on proactive healthcare through personalized, holistic approaches. It emphasizes understanding and addressing underlying health issues before they become serious, integrating physical, mental, and emotional well-being. ELAK advocates for personalized prevention plans based on individual risk factors and lifestyle choices, aiming to empower individuals in managing their health effectively over the long term.

  • 1% to 10% of hospital admissions are due to nonadherence to medications in the outpatient setting and are therefore preventable
  • Non-adherence in the US accounts for 50% of treatment failure, around 125,000 deaths, and up to 25% of hospitalizations each year.
  • Non-adherence to prescribed treatment remains a significant barrier to improved patient outcomes for CVDs.
  • Nonadherence to medications has been documented to occur in > 60% of cardiovascular patients
  • 24% of patients do not pick up their CVD medications after hospital discharge
  • 34% of patients stopped at least 1 medication and 12% stopped all medications within 1 month of hospital discharge

Choose ELAK if you’re tired of rushed 10-minute doctor’s visits and want the care you deserve. At ELAK, we offer longer appointments so you can truly understand your medical conditions and receive the thorough follow-up you need. Say goodbye to waiting weeks or even months for an appointment. With ELAK, you get quick access to care and a pharmacist who’s there for you every step of the way. Experience the peace of mind that comes with having a dedicated pharmacist always ready to support you and your health.

You are not alone. This is not about you. We are all experiencing the impact of decades of complications and imbalance between supply and demand. The reason for the current healthcare crisis is multifactorial:

  1. In the last decade, people with chronic conditions grew from 15 million to 133 million patients
  2. There is a shortage of thousands of primary care physicians and staff in the country which increased our current physician staff burn out to 41% for the added administrative and clinical burdens
  3. The average number of weeks for a patient to see their primary care physician in California is 2 to 3 weeks and in the country is 3 to 4 weeks.
  4. Research shows the average length of visit for the patient and the physician is 15.7 minutes and in those 15.7 minutes the doctor addresses the biggest problem in the first five minutes and then one problem per minute afterwards.
  5. At the pharmacy, patients wait in line for 30 minutes and then eventually see the pharmacist for 30 seconds.
  6. The pharmacist may ask: “What questions do you have for me”. Logically the patient cannot know what they don’t know and now they go home with medications they barely know about.
  7. Patients are left on their own to gather knowledge from family, friends, internet resources.
  8. Patients afterwards are in noncompliance and nonadherence to medicine use, which is the number one root cause for hospital visits, ED and urgent care visits in the country.
  9. 34% of Americans do not pick up their medications upon discharge from the hospital.
  10. 24% of patients stop one of their medications within the first month of hospital discharge.
  11. 12% stop all their medications within three months of hospital discharge. And the cycle repeats
ELAK is founded on credible, licensed clinicians who specialize in whole-person care. Our team consists of clinical ambulatory care pharmacists and clinicians who, under the right agreements, can do everything physicians can within their specialty—except diagnose. They’re also educators, breaking down your disease state(s) in a way that makes sense. They excel in medication and disease management, overseeing medication orders and laboratory tests, making necessary adjustments, and interpreting results to ensure the best possible outcomes for your health.

Services

What services can ELAK provide?

ELAK provides a wide range of healthcare services, including comprehensive medical consultations, home visits, medication management, chronic disease management (such as diabetes and hypertension), behavioral and lifestyle counseling, and coordination of care with specialists.

To upgrade your services or membership at ELAK, please contact our team directly. We’ll discuss your healthcare needs and tailor a plan that best meets your requirements, ensuring you receive the level of care and support you desire.

Your ELAK membership includes access to specialized services such as personalized health assessments, ongoing disease management, home health visits, medication management, behavioral health support, coordination of care with specialists as needed, and unlimited text messaging with your dedicated provider.

Yes. You will have your dedicated provider.

We value work-life balance and believe that well-rested providers offer the best care. If your provider is unavailable, we will assign you a temporary provider who will ensure continuity of your care until your regular provider returns. Your well-being is always our top priority.

Appointments with ELAK typically last longer than standard doctor’s visits, allowing for thorough discussions and a comprehensive understanding of your health. Each appointment is tailored to your needs, usually lasting between 30 minutes to an hour.

Appointments with ELAK are personalized and focused on whole-person care. You’ll have ample time to discuss your medical conditions, treatment options, and lifestyle changes. Our providers take the time to educate you about your health, answer your questions, and ensure you feel confident in managing your well-being.

Yes, ELAK offers home visits to provide convenient, personalized care in the comfort of your home.

House visits provide the same comprehensive care as clinic visits but in a more comfortable and relaxed environment. This allows for a more personalized approach, with providers able to observe and address health concerns in your everyday setting.

If you need a referral to a specialist, your ELAK provider will coordinate with the appropriate specialists to ensure a seamless transition and comprehensive care.
ELAK providers can accompany you to doctor visits for consultations, ensuring continuity of care and visit’s effectiveness while helping you understand and manage your health conditions effectively.
Your ELAK provider can manage your prescriptions. They will coordinate with your pharmacy or one of our customer-friendly recommended pharmacies to ensure your medications are filled promptly and accurately.
You can contact your ELAK healthcare provider through our communication channels, including phone, email, text, or our patient portal. We strive to be accessible and responsive to your needs, ensuring you have support whenever you need it. Text messages are answered within four hours, so you can always reach out for timely assistance.

Eligibility

Does ELAK accept patients with any chronic condition and all disease states?

Yes. Except patients with cancer conditions.

Adults 18-75 years old with one or more non-cancer chronic conditions who reside in the state of California.
For your convenience, ELAK may recommend having basic medical records and any relevant equipment readily available during appointments, especially for home visits. This helps our providers ensure thorough and efficient care tailored to your needs. If you have specific equipment needs, your ELAK provider will discuss these with you in advance to ensure everything is in place for your appointment.

Provider / Partnerships

What is a collaborative practice agreement (CPA) between ELAK and physicians?

A CPA Enhances care provided to patients by granting more authority to your ELAK provider to make medication adjustments. It facilitates refill authorizations, dosage adjustments, ordering of laboratory tests, and other activities that typically require authorization from a physician before action can be taken.

Can you imagine the time and energy you would save if you had a clinical provider advocate while seeing your patient? Skip the “UHs” and “UMs” and get straight to a detailed clinical history from a clinical healthcare professional that has followed your patient weekly since you have seen them last. This is a unique service aimed towards enhancing your visit’s effectiveness and efficiency. We offer to be with the patient as the clinical advocate to help both patients and physicians address concerns, answer questions, relay medical information and provide advice in record time. Patient-physician liaison services have proven to enhance patient’s compliance, delay disease worsening, and alleviate physicians’ clinical.

Are you ready to get rid of your administrative burdens such as insurance claims, refill requests and questions about copays? The Collaborative Practice Agreement (CPA) is your solution! The CPA grants more authority to ELAK to make medication adjustments, therapeutic drug monitoring, facilitate refill authorizations, order and interpret laboratory tests, population management, and other activities that typically require authorization from a physician before action can be taken. We’ll take it from here!

YES! ELAK works with a variety of nonprofit and community-based organizations that seek education and group support for their constituencies. We provide clinical screenings, vaccinations, seminars, workshops, competency training and other education programs. We will also extend discounted services to professional associations who seek group support for their audiences.

We have been very involved in community outreaches to help with healthcare prevention and education and save people ER cost and time. 70% of the people we encountered needed medical attention right there and then. ELAK has truly proven to be a much-needed service from a public health and disease-prevention perspective.

  • Businesses paying for our membership services as an employee benefit to enhance employee retention and productivity measures
  • Health-based nonprofits such as care coalitions and assisted living groups
  • Health-based nonprofits providing senior support
  • Chronic disease organizations in areas like diabetes, stroke, obesity and more
  • Faith-based groups such as churches, synagogues and mosques to name a few
  • School based groups at the primary, secondary and college levels
  • Government agencies serving groups seeking added medical knowledge and clinical follow-up

Payment Terms

Does ELAK offer a single visit or consultation services outside of monthly memberships?

Yes, ELAK offers single visit or consultation services outside of our monthly membership. These services allow flexibility for individuals who prefer occasional or specific healthcare needs.

The cost of a single visit or consultation at ELAK varies based on the specific services provided and your healthcare needs. Please contact us directly to inquire about pricing details.

ELAK offers a FREE 15-min consultation. It’s an opportunity for you to meet our healthcare providers, discuss your health concerns, and learn more about our services without any cost.

  • Subscribers save hundreds of dollars per year on average
  • Guaranteed long visits with a provider that listens and shares your concerns while offering solutions
  • Convenient times (evenings and weekends) outside of traditional healthcare business hours
  • Patient-centered life-altering services
  • Choose and keep a provider you love — free unlimited texting and emailing
  • Have a provider at your fingertips to navigate the cumbersome healthcare system levels
  • Experience that goes above and beyond your typical doctor’s visit
  • Connecting to top-notch healthcare practices that provide high standard quality care
  • Enjoy all services to manage your health, save your money, enhance your lifestyle and behavior, all while being your individualized clinical and patient advocate

While we currently do not accept insurance payments, we have made our services affordable to remove any financial barriers. We also accept FSA and HSA payments.

YES. We accept all major credit cards. We also accept Venmo, Zelle and hand-written checks. Your convenience is our priority.

YES! You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit card with pre-tax dollars, resulting in net savings of 30-40%.

An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a “use-it-or-lose-it” policy where funds must be used within the plan year. HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.