Patient Services

Chronic Condition Management

When patients face long-term diseases, our goal is to reduce the effects of the disease so that you still live your best lives. By understanding each patient as a whole, this service is designed to prevent, address, and monitor symptoms and disease progression to have you enjoy an elaborate life after knowledge. We take the guesswork out by scheduling routine check-ups, coordinating and adjusting treatment, ordering and/or interpreting lab results, and educating in simple terms to empower you and your loved ones. This hassle-free, customized approach provides consistent care yet still gives you the knowledge and tools to take back control of your life. Examples of Chronic Conditions include – Heart Diseases, Diabetes, High Blood Pressure, Thyroid Diseases, Asthma and more.

Medication Therapy Management

Patients often face unique and tough challenges. Unlike an infection where treatment may be a week of inexpensive antibiotics, chronic conditions with or without acute health problems, may force patients to balance ongoing health and non-health related costs, compromise on other medications, and balance repetitive treatment into their lives. This service not only considers our extensive knowledge of medications, but also combines that with our understanding of you, your lifestyle, and your goals. We work with you and your physician to build a plan that addresses these needs, costs, compliance, with minimal interruption into your life. With this information, we feel that you are better informed with the most effective and cost considerable therapy options and have better treatment outcomes.

Medication Consultation

When picking up a prescription, you’ll often notice the thick documentation attached to it. Reading through the small text almost requires a medical dictionary, a magnifying glass, and a lot of patience. This service is your ticket to skip the line and learn about your medications at the comfort of your home and your own time convenience in more than the traditional 30 second consultation. It is like having a pharmacist on speed-dial, ready to explain the benefits and side effects of the medications that your treatment may require. Patients who have a full understanding of a particular medication, have higher success rates of completing treatment.

Disease-related Lifestyle and Behavioral Coaching

Our health and wellbeing isn’t just based on our family health history; it includes current factors such as lifestyle, mindset, and environment. The foods that we eat – did we eat pizza or fruit for lunch; the activities in our day – did we take the stairs or elevator; The daily stress we face – did we get enough rest and sleep; the choices we make are all important contributors.  Understanding what these factors can possibly lead to, as well as finding alternatives, helps promote a healthier life. Our coaching provides you with the knowledge to identify these behaviors in your daily life, provides accountability for simple change and insight and/or approaches of daily organizational techniques to fit your health needs. It is designed with you and your loved ones in mind to help prevent disease as well as manage chronic conditions.

Doctor’s Visits Support

Recall that time when you left the doctor’s office and by the time you made it to the pharmacy, you forgot everything the doctor said? Then you faced a 30-second consultation of more overwhelming information! It is common in many medical offices, where physicians explain diagnoses, treatments, and options, only for patients to feel overwhelmed. This unique service allows us to be your advocates to address concerns, explain in simple terms medical information, ask questions with you, and advise when appropriate. Through our representation, it enables the physicians to do what they do best, diagnose and treat; and it enables you to be informed and at ease. It reduces the frequency of follow up questions, repeat office visits, and makes for more efficient care.